FAQ

1. Where do you ship?
We currently ship exclusively within Poland.

2. What products do you sell?
We specialize in blankets, including soft throws, cozy home blankets, and decorative bedding accessories.

3. How long does delivery take?
Orders are processed within 1–3 business days and delivered within 2–5 business days after dispatch.

4. How can I track my order?
You will receive tracking details by email once your order has been shipped.

5. Can I return my order?
Yes, you can return your order within 14 days of receiving it. Items must be unused and in their original packaging.

6. Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

7. What if my blanket arrives damaged?
Please contact us within 7 days with photos of the damage. We will arrange a replacement or refund.

8. What materials are your blankets made from?
Our blankets may be made from fleece, cotton, polyester, or blended materials depending on the product.

9. Are your blankets machine washable?
Most blankets are machine washable. Please check the care instructions provided with each product.

10. Are your blankets suitable for all seasons?
We offer a variety of blanket types suitable for different seasons and comfort preferences.

11. What payment methods do you accept?
We accept secure Shopify payment methods, including major credit and debit cards.

12. How can I contact you?
Email: anjabaak@gmx.net
Phone: 673010314